SAP Labs — core routing and production-prep systems
SAPUI5 application rebuilding how production planners manage routings — the step-by-step manufacturing instructions for a product — in S/4HANA. Includes an AI-powered search to quickly locate the closest matching routing instead of scanning through 10,000+ manually, and a mass-maintenance capability spanning 150+ fields that lets planners compare and update multiple routings in one action instead of editing each one by hand. Also includes a Fiori worklist prototype, built via AI-assisted coding, handed to development teams to guide the actual build.
An AI-driven manufacturing-prep initiative that pulls together data scattered across multiple systems into a single view, surfaces gaps and inconsistencies through trend and AI-based analysis, and suggests concrete fixes rather than just flagging problems. Shaped directly by research and validation sessions with 20 customers across 5 product iterations, including a pushback on the original MVP scope to ensure the product gave people something to act on, not just something to look at. Currently in development.
SAP Labs — agent design frameworks and AI-native tooling
A proactive/reactive agent aimed at answering a question nobody could answer cleanly before: is this material actually ready for production? The fields that determine readiness vary by material type, plant, customer process, and dependencies, so they can't be standardized into simple required fields. This agent analyzes trend data across those factors to flag readiness proactively — starting with routing data, with the approach designed to expand across the other three master-data objects and be handed off to their respective teams to customize. Currently in active design.
Interpreted SAP's central design team's Engagement Layer and Joule concept presentations and Figma libraries into a self-contained, reusable Screen Kit — components, design tokens, and supporting documentation — so other designers didn't have to reverse-engineer the guidelines themselves. Used directly for prototyping and mockups by 2–4 other designers on the team.
An internal framework built to solve a real gap: agent design is new enough that most designers weren't sure what actually needed to be defined for an agent — the important decisions are about boundaries, behavior, and decision logic, not how it looks on screen. The Playbook walks designers through the right questions to ask, then generates tailored artifacts for whoever needs them next — pitch material for decision-makers, specs for developers and architects, scenarios for testers. Validated with design and development team members; adopted by 5 of the design team's 15 designers so far, with rollout ongoing.
An evaluation agent built to catch a blind spot: new agents typically get tested for technical correctness, not for whether interacting with them is actually a good experience. AEX reads a target agent's domain and context, applies established UX guidelines for both screens and agent interactions, identifies short- and long-term risks and user biases that could come into play, and defines what appropriate behavior looks like across different scenarios — generating test cases from that analysis and evaluating the agent against them.
TCS, Honeywell, and independent projects across banking, transport, government, and logistics
A multi-platform omnichannel banking experience designed to support SBI's diverse customer base, letting different customer personas create and manage varying types of relationships with the bank across a tailored, personalized experience rather than a one-size-fits-all interface.
A mobile application built for Aurizon's field workers, simplifying day-to-day operational tasks while keeping every workflow compliant with the industry-specific standards the role demands.
Two distinct modules built for the DigiGov government platform: a survey module covering 50+ user scenarios, and an enhancement to an existing application-generation module aimed at making the end-to-end experience noticeably smoother for the people using it.
Digitized the daily operational workflows of state police stations for a state-specific deployment, designed with particular attention to first-time users transitioning off entirely offline, paper-based systems.
A driver-facing portal for tracking and communication, built to close the gap between long-haul truck drivers and the stakeholders coordinating with them — improving visibility and reducing friction on both sides.
A remote employee-monitoring application aimed at closing the communication gap between frontline employees and leadership, with features specifically targeting factory downtime and product-output efficiency as the core problems to solve.